Room cleaning precautions
Sep 01, 2022
1. The cleaning staff need to clean in strict order. You can't just knock on the door once and then enter the room directly, and you can't peep inside the room through a peeping glass.
2. When tidying up the room, try to keep the door open until the work is completed. If the wind is relatively strong, it is not suitable to open the door, and a work card with the words "room in progress" should be hung on the outer handle.
3. Dry rags and wet rags should be used separately. Special towels cannot be mixed with each other. It is forbidden to use towels in guest rooms as rags.
4. If there are guests' items in the room, they should be delivered to the front desk in time, and guests' items cannot be flipped at will. If there is any valuables left by the customer, it should be handed over to the front desk in time to contact the customer.
5. If there is a safety hazard during work, it should be reported and managed in time.
6. In the process of customer service, if the questions raised by the guests cannot be answered, they should immediately report to the superior leader, and then reply after inquiries.
