Custom Options
Custom Fabric
We provide a variety of fabrics, including 100% combed cotton, cotton-polyester blends, polyester-cotton blends, bamboo fiber, etc. We will precisely match the appropriate fabric for you based on your product positioning and hotel grade.
01
Custom Logo
Enhance your brand identity with: Embroidery (durable & premium). Jacquard weaving (luxury hotel standard). Printing (cost-effective option). Perfect for custom hotel towels with logo and private label products.
02
Custom Color
For color customization, we support Pantone/RAL solid color matching, custom color development based on your swatches. Safe and active dyeing, no fluorescence and no additives. Free colorsample samples are available
03
Custom Size
We support both standard international sizes and fully customized dimensions for different markets, including the US, Europe, and the Middle East.
04
Custom Packaging
We offer you flexible packaging customization, including standard waterproof bags + woven bags, branded cardboard boxes (with your logo printed on them), Amazon packaging, individual plastic bags and optional luxury gift boxes.
05
Custom process
Send Inquiry
By submitting detailed consultation information through our form or directly contacting us, you can easily start your customized project. Our team will respond promptly within 24 hours.
Efficient Communication
Please clearly state your requirements for materials, labels, sizes, colors and packaging, as well as your target order quantity and delivery schedule. We will have dedicated sales representatives to communicate with you and provide you with the most suitable solutions and the most professional advice to ensure that your business can be successfully completed.
Quick Sampling
We will customize and produce samples for you within 3-7 business days (fabric samples, logo samples, size samples). You can personally inspect the actual texture, color accuracy, and workmanship. We provide samples for initial testing, and all sample fees are fully refundable once you place a large-scale production order, allowing you to confidently confirm the final product.
Mass Production
Once the samples are approved, we will start mass production. Our factory has a strict quality control process - from raw material inspection to finished product packaging. We always maintain the same production standards as the samples and provide you with regular progress reports during the production process to ensure that your order meets your standards.
Prompt Delivery
For regular orders, we ensure delivery within 7 - 25 days after production is completed. For urgent requests, we can also offer expedited services. We provide complete tracking records and export compliance certificates to ensure smooth customs clearance and safe delivery of goods to any destination worldwide. We can offer reliable and timely global delivery services to our customers, supporting various flexible transportation terms, including FOB, CIF and DDP.
MOQ
Customization MOQ Overview
| Product Category | Custom Logo MOQ | Custom Size MOQ | Custom Color MOQ |
| Towels | 25 pcs | 100 pcs | 500 pcs |
| Bed Linen | 20 sets | 10 sets | 50 sets |
| Bathrobes | 20 pcs | 20 pcs | 500 pcs |
| Flexible MOQ for long-term partners or bulk orders. Contact us for customized solutions. | |||
Quality Assurance
Quality inspection process
We employ a four-stage, full-cycle quality inspection process for bulk wholesale orders to ensure consistent quality across every batch. The process includes: raw material screening → semi-finished product testing (marking, dimensional accuracy) → functional performance verification (softness, absorbency) → finished product sampling inspection, with each step adhering to international standards.
Durability
Our products are designed for high-frequency hotel use and industrial laundering:
Wash Durability: Withstands 200+ industrial wash cycles
Shrinkage Rate: Less than 3% after washing
Color Fastness: Grade 3 or above, maintaining color consistency over time
Certified & Safe Materials
All custom fabrics have passed the OEKO-TEX Standard 100 certification (suitable for direct skin contact use) and do not contain harmful substances such as formaldehyde and heavy metals.
Pre-Shipment Quality Guarantee
Before delivery, we ensure:
Correct quantity and packaging
Accurate logo and customization details
No visible defects (stains, holes, loose threads)
Compliance with agreed specifications
Inspection reports and photos/videos can be provided upon request.
FAQ
Q: Which hotel linen products do you support for customization?
A: We offer custom services for the fabric, logo (process/position), size, color (matching Pantone color code) and packaging of towels, bedding set and bathrobes.
Q: Does the hotel support one-stop customization of the entire set of hotel linens?
A: Yes, you can order all the hotel linens in one order. We will have professional staff to contact you and recommend the most suitable solution based on your hotel's positioning.
Q: Do you support small trial orders (low MOQ)?
A: We understand the need to test a supplier, so we offer lower MOQ options for initial cooperation (depending on product type).
Q: Which logo design is the most durable in terms of washing resistance?
A: We support logo embroidery, jacquard weaving and printing. The most washable and commonly used one is embroidery.
Q: What file format do you need for logos?
A: Photos, AI, PDF - any of these formats will do. We will have professional designers create the layout of the logo on the towels, bathrobes, and bedding sets for you.
Q: Are sample fees refundable?
A: Yes, sample fees are fully refunded when mass production order meets MOQ.
Q: Do you provide OEKO-TEX certification?
A: Yes, we can provide OEKO-TEX® Standard 100 certified products upon request.
Q: What is the production cycle for custom orders?
A: Custom logo about 5-9 days, custom size about 7-12 days, and custom color about 15-25 days. Everything depends on your quantity; our delivery time is usually within 30 days.
Q: Do you offer pricing options for different quality levels?
A: Yes, we support multi-tier pricing to match different market segments and budget requirements.
Q: Do you support cross-border shipping?
A: Yes, we support FOB/CIF/DDP terms; shipping to 30+ countries via sea/air/courier.
Q: How many industrial washes can your hotel linens withstand?
A: Our hotel linens are designed for high-frequency commercial use and can typically withstand 200+ industrial washes while maintaining performance and appearance.
Q: Do you support Amazon FBA packaging requirements?
A: "We ensure all products meet Amazon FBA requirements, including: Individual poly bag packaging (with suffocation warning if required) Barcode labeling (FNSKU) Carton labeling and packing standards"
Q: Do you offer long-term partnership pricing?
A: Yes, we offer special pricing for long-term partners to support stable and mutually beneficial cooperation.
Q: What happens if there is a quality issue?
A: Once you report an issue, our team will respond within 24 hours and start investigation immediately. We offer: Free replacement for defective products. Partial or full refund. Compensation or discount on next order
Q: Do you keep production records for repeat orders?
A: Yes, we maintain detailed production records for every order to ensure consistency, efficiency, and accuracy in all repeat orders.
Q: Can third-party inspection be arranged?
A: Yes, you can appoint your own inspection company or we can help arrange trusted third-party inspectors
Q: Can I visit your factory?
A: Yes, you are very welcome to visit our factory. Please contact our customer service staff in advance to make an appointment. We will then take you on a site visit to show you the entire production process.
Q: Do you provide tracking information?
A: Yes, we provide complete tracking information for each batch of goods. We will update you in real time with the latest logistics trajectory to ensure that you can monitor your order at every stage.
Q: What payment terms do you accept?
A: T/T (30% deposit, 70% before shipment)/ PayPal/ Alibaba Trade Assurance
Q: Will orders be delayed during peak seasons?
A: We maintain a long-term cooperative relationship with our raw material suppliers to prevent any shortage of supply. We recommend placing orders early, and we help you plan production schedules in advance.